Privacy Policy

Information We Collect

SilverTickets may collect information including your name, email address, phone number, account information, ticket bookings and transaction information.

How We Use Information

Information may be used to create and manage accounts, process bookings, issue tickets, communicate event information, provide customer support, prevent fraud and operate SilverTickets.

Payment Information

Payment transactions may be processed by third-party payment providers such as Stripe. SilverTickets does not need to store complete card details in order to process payments through these providers.

Event Organisers

Relevant booking information may be made available to the organiser responsible for the event you have booked where required for event administration and entry.

Service Providers

We may use trusted technology, hosting, communication, analytics and payment providers where necessary to operate the platform.

Data Security

SilverTickets uses reasonable technical and organisational safeguards designed to protect personal information from unauthorised access, loss or misuse.

Cookies and Analytics

SilverTickets may use cookies and similar technologies for authentication, security, platform functionality and analytics.

Your Rights

You may contact us to request access to or correction of personal information we hold about you, subject to applicable law.

Contact

Privacy enquiries can be sent to support@silvertickets.au.